Global Blue is only able to process & refund invoices, issued by the retailers mentioned above, who have outsourced this special refund service to Global Blue.
 

If the retailer is not affiliated to this service yet, we’ll ask them to outsource this administrative operation to us in order to process your request. If they wish to do this themselves, Global Blue will not be able to process your request and we’ll return you the documents to allow you submitting your request with the retailer directly