Geneva Airport


Customs - Geneva Cointrin Airport - Terminal 1
Route de l'Aéroport, 15, Case Postale 364, Switzerland

Opening hours:
MON - SUN: 00:00 - 24:00

Important information if travelling to Europe
Travellers departing from Geneva into Europe must complete the tax refund before leaving Switzerland.

For items in checked-in luggage
1) Before check-in, go to Customs, Departure Hall, Floor D
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Go to the nearby Global Exchange Suisse Sarl desk, Departure Hall, Floor D to claim your refund in cash or to your credit card 


For items in hand baggage
1) After security control, go to the Customs desk, Departure Hall, Floor D after security check
2) Present your Tax Free Form, receipts and unused purchases for a Customs stamp
3) Go to the nearby Global Exchange Suisse Sarl desk, Departure Hall, Floor D, located just after security control to claim your refund in cash or to your credit card 

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. Customs are located in the Departure Hall, Floor D


Refund Points



Travel Pack