Geneva Airport


Refunds - Global Exchange Suisse Sarl - Terminal 1
Route de l'Aéroport, 21, 1218 Grand-Saconnex, Switzerland

Opening hours:
MON - FRI: 06:00 - 24:00
SAT: 06:00 - 24:00
SUN: 06:00 - 24:00

Important information if travelling to Europe
Travellers departing from Geneva into Europe must complete the tax refund before leaving Switzerland.

For items in checked-in luggage
1) Before check-in, go to Customs, Departure Hall, Floor D
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Go to the nearby Global Exchange Suisse Sarl desk, Departure Hall, Floor D to claim your refund in cash or to your credit card 

For items in hand baggage
1) After security control, go to the Customs desk, Departure Hall, Floor D after security check
2) Present your Tax Free Form, receipts and unused purchases for a Customs stamp
3) Go to the nearby Global Exchange Suisse Sarl desk, Departure Hall, Floor D, located just after security control to claim your refund in cash or to your credit card 

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. Customs are located in the Departure Hall, Floor D

Refund Services Details:
Refund cash limit if cash/form: 2500 CHF
Refund cash limit if Credit Card/form: 3000 CHF
Refund non-cash limit Early Refund: 2500 CHF
Forms type accepted: International

Cash Refund fee:
5 - 100 EUR= 5 CHF
100.01 - 500 EUR= 5%
> 500,01 EUR= 25 CHF


Refund Points



Travel Pack