Stockholm Arlanda Airport


Refunds - Menzies Ticket Office - Terminal 2, Departures - Landside
Stockholm Arlanda Airport - 3rd Floor, 19045 Stockholm-Arlanda, Sweden

Opening hours:
MON - FRI: Closed
SAT: Closed
SUN: Closed

Important Customs rules 
For Tax Free Forms received in non-Nordic countries, please go to Terminal 5, Customs, Arrivals Hall, Level 2. For Tax Free Forms received in Nordic countries, follow instructions below


Both check-in luggage and hand baggage
1) Before check-in, go to the Menzies desk located in the Departure Hall opposite security control
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp, and payment of your refund in cash or to your credit card

Already received your tax refund?
Remember you still need to get a Customs validation stamp on your Tax Free Form to avoid charges to your credit card. Tax Free Forms received in Nordic countries can be stamped at the Menzies desk, Departures Hall opposite security

Refund Services Details:
Refund cash limit if Credit Card/form: 50000 SEK
Forms type accepted: Domestic, Danish, NOR



Refunds - Global Blue Sweden - Terminal 5 - Departures - Landside
Stockholm Arlanda Airport - 3rd Floor - Box 27, 19045 Stockholm-Arlanda, Sweden

Opening hours:
MON - FRI: 05:20 - 19:00
SAT: 05:20 - 19:00
SUN: 05:20 - 21:30

Important Customs rules 
For Tax Free Forms received in non-Nordic countries, please go to Customs desk, Arrivals Hall, Level 2. For Tax Free Forms received in Nordic countries, follow instructions below


For both items in checked-in luggage and hand baggage
1) Before check-in, go to the Global Blue desk located in the Departure Hall Level 3, next to the Information Point
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp, and payment of your refund in cash or to your credit card

Already received your tax refund?
Remember you still need to get a Customs validation stamp on your Tax Free Form to avoid charges to your credit card. Tax Free Forms received in Nordic countries can be stamped at the Global Blue desk, Departures Hall Level 3, next to the Information Point. Other forms can be stamped at Customs, Arrivals Hall, level 2

Refund Services Details:
Refund cash limit if Credit Card/form: 50000 SEK
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 10 SEK = 5 SEK
100 - 400 SEK = 10 SEK
400 - 700 SEK = 20 SEK
700 - 2000 SEK = 40 SEK
> 2000 SEK = 150 SEK



Refunds - Global Blue Sweden - Terminal 5 - Airside
Stockholm Arlanda Airport - Transit Hall - 3rd Floor , 19045 Stockholm-Arlanda, Sweden

Opening hours:
MON - FRI: Closed
SAT: Closed
SUN: Closed

Important Customs rules 
For Tax Free Forms received in non-Nordic countries, please go to Customs desk, Arrivals Hall, Level 2. For Tax Free Forms received in Nordic countries, follow instructions below

For both items in checked-in luggage and hand baggage
1) Before check-in, go to the Global Blue desk located in the Departure Hall Level 3, next to the Information Point
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp, and payment of your refund in cash or to your credit card

Already received your tax refund?
Remember you still need to get a Customs validation stamp on your Tax Free Form to avoid charges to your credit card. Tax Free Forms received in Nordic countries can be stamped at the Global Blue desk, Departures Hall Level 3, next to the Information Point. Other forms can be stamped at Customs, Arrivals Hall, level 2

Refund Services Details:
Refund cash limit if cash/form: 15000 SEK
Refund cash limit if Credit Card/form: 50000 SEK
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 10 SEK = 5 SEK
100 - 400 SEK = 10 SEK
400 - 700 SEK = 20 SEK
700 - 2000 SEK = 40 SEK
> 2000 SEK = 150 SEK


Refund Points



Travel Pack