Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.


After shopping in Global Blue Tax Free stores, non-EU visitors are required to bring their completed and stamped Tax Free Forms to their local refund office to request a tax free refund. In Valencia, you can request your tax-free refund in cash at The City Centre Cash Refund centre located on Calle de la Paz. The VAT will be refunded in € cash. Check below for more specific address and opening hours.


Calle de la Paz, 48, 46002 Valencia

Opening Hours: 

MO – FR: 09:00 a.m. - 05:00 p.m.

SA: 09:00 a.m. - 05:00 p.m.

SU: 10:00 a.m. - 01:00 p.m.

N.B: This Refund Office will be closed on December 25th, January 1st and 6th.

N.B: Global Blue Tax Free Forms issued in locally accepted.

N.B: Maximum cash refund limit – 500 EUR for 1 traveller in 1 day.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0-10,00 EUR - 25% of refund amount

10,01 – 17,00 EUR – 2,50 EUR

17,01-76,00 EUR – 3 EUR

76,01-129,00 EUR – 4 EUR

129,01 EUR < -  5 EUR

N.B.: This Refund Office will be closed on December 25th, January 1st and 6th.

Not in Valencia? Global Blue offers 16 other refund offices located throughout Spain, including Madrid and Barcelona.


If you’re in a rush, you can always mail your stamped and completed Tax Free forms to the address of the central Processing Centre to receive your refund back to your credit card.

Refund Points

Travel Pack