Global Blue Spain
Madrid - Terminal 1, 28043 Madrid
MON - FRI: 07:00 a.m. - 11:00 p.m.
SAT: 07:00 a.m. - 11:00 p.m.
SUN: 07:00 a.m. - 11:00 p.m.
N.B: Customs Stamp close to check in counter 196.
N.B.: Refund at Global Blue Office after passport Control near gate B26
N.B: Global Blue Tax Free Forms issued worldwide accepted.
N.B.: Alipay mailbox available.
N.B: Maximum cash refund limit – 1500 EUR / Form.
N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.
0-10,00 EUR - 25% of refund amount
10,01 – 17,00 EUR – 2,50 EUR
17,01-76,00 EUR – 3 EUR
76,01-129,00 EUR – 4 EUR
129,01 EUR < - 5 EUR
N.B: At this Refund office a VIP Fast lane is available.
N.B.: Digital validation named DIVA is available at Madrid Airport (Terminal 1). When you arrive at the airport, go directly to the DIVA kiosk to validate your Tax Free Form. Bring your purchases, passport and sales receipt with you to be presented in case of request from authorities. After the validation is completed, claim back the VAT at the refund points or by mail (in this case do not forget to include your credit card written on the form). Please check the online instructions How to fill in Tax Free Form.
N.B: Refund to Alipay available. Present your Alipay barcode for scanning. Your refund will be paid to your Alipay account instantly.
N.B: Refund to WeChat available. Present your Wechat QR Code for scanning. Your refund will be paid to your WeChat account instantly.