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Madrid Downtown


Need to claim the tax back on your shopping purchases? Below is a list of refund points in the downtown Madrid area. Remember: Non-EU shoppers must bring a completed Tax Free Form along with their passport in order to request a tax refund.

Global Blue VIP lounge Madrid
(invitation only)

Calle Claudio Coello 83, 28001 Madrid

Opening Hours:
MON - SAT: 12:00 - 14:00// 15:00 - 20:00
SUN: Closed
Only Global Blue Tax Free Forms issued locally accepted.

GET YOUR REFUND

  • Get an advanced refund to your Credit Card or Alipay account.
  • In the case of CASH refunds, a cash handling fee is charged for each Tax Free Form according to the refund amount:

 

Refund amount Handling fee
00,01- 10,00 EUR - 25% of refund amount
10,01- 17,00 EUR 2,50 EUR fixed
17,01- 76,00 EUR 3 EUR fixed
76,01- 129,00 EUR 4 EUR fixed
> 129,01 EUR   6 EUR fixed

 
Maximum cash refund limit – 1000 EUR /traveller.
Maximum credit card refund limit – 5000 EUR / traveller.

GET YOUR FORMS VALIDATED

  • Remember you still need to get your Forms validated by Customs to complete the process and avoid charges to your credit card.
  • Go to the DIVA kiosks at the airport and ensure all Forms have been successfully validated.

If you have any Tax Free Forms that have been manually stamped in another EU country, please return them by post using the prepaid Global Blue envelope.

 

DTRO El Corte Inglés Castellana Madrid
(only ECI forms)

Calle de Raimundo Fernández Villaverde 79, 28003 Madrid

Opening Hours:
MON - SUN: 10:00 - 22:00
Only Global Blue Tax Free Forms issued in Spain by El Corte Inglés accepted.

(!) Global Blue Refund kiosks available (ask a shop assistant for the nearest).

GET YOUR REFUND

  • Get an advanced refund to your Credit Card or Alipay account.
  • In the case of CASH refunds, a cash handling fee is charged for each Tax Free Form accordingto the refund amount:

 

Refund amount Handling fee
00,01- 10,00 EUR - 25% of refund amount
10,01- 17,00 EUR 2,50 EUR fixed
17,01- 76,00 EUR 3 EUR fixed
76,01- 129,00 EUR 4 EUR fixed
> 129,01 EUR   6 EUR fixed

 
Maximum cash refund limit – 1000 EUR /traveller.
Maximum credit card refund limit – 5000 EUR / traveller.

 

DTRO Change Group Madrid

Calle Carretas 3, Madrid 28012

Opening Hours:
MON - SUN: 08:00 - 23:00
Only Global Blue Tax Free Forms issued in Spain accepted.

GET YOUR REFUND

  • Get an advanced refund to your Credit Card or Alipay account.
  • In the case of CASH refunds, a cash handling fee is charged for each Tax Free Form accordingto the refund amount:

 

Refund amount Handling fee
00,01- 10,00 EUR - 25% of refund amount
10,01- 17,00 EUR 2,50 EUR fixed
17,01- 76,00 EUR 3 EUR fixed
76,01- 129,00 EUR 4 EUR fixed
> 129,01 EUR   5 EUR fixed

 
Maximum cash refund limit – 500 EUR /traveller.
Maximum credit card refund limit – 1000 EUR / traveller.

GET YOUR FORMS VALIDATED

  • Remember you still need to get your Forms validated by Customs to complete the process and avoid charges to your credit card.
  • Go to the DIVA kiosks at the airport and ensure all Forms have been successfully validated.

If you have any Tax Free Forms that have been manually stamped in another EU country, please return them post using the prepaid Global Blue envelope.

 

DTRO Change Express Madrid

Calle Gran Vía 16, 25, 56 & 63, Madrid, 28013 Madrid
Please note this office is currently closed!

Opening Hours:
MON - SUN: 09:00 - 15:00 // 16:00 - 21:00
Only Global Blue Tax Free Forms issued in Spain accepted.

GET YOUR REFUND

  • Get an advanced refund to your Credit Card or Alipay account.
  • In the case of CASH refunds, a cash handling fee is charged for each Tax Free Form according to the refund amount:

 

Refund amount Handling fee
00,01- 10,00 EUR - 25% of refund amount
10,01- 17,00 EUR 2,50 EUR fixed
17,01- 76,00 EUR 3 EUR fixed
76,01- 129,00 EUR 4 EUR fixed
> 129,01 EUR   5 EUR fixed

 
Maximum cash refund limit – 500 EUR /traveller.
Maximum credit card refund limit – 1000 EUR / traveller.

GET YOUR FORMS VALIDATED

  • Remember you still need to get your Forms validated by Customs to complete the process and avoid charges to your credit card.
  • Go to the DIVA kiosks at the airport and ensure all Forms have been successfully validated.

If you have any Tax Free Forms that have been manually stamped in another EU country, please return them by post using the prepaid Global Blue envelope.



DTRO Style Outlets Madrid
(Las Rozas, Getafe, SS Reyes)

Address:

  • Las Rozas Style Outlet: C/ Pablo Neruda, s/n - 28232 Las Rozas (Madrid)
  • Getafe The Style Outlets: Avda. Río Guadalquivir, 15, 28906 - Getafe (Madrid)
  • San Sebastián de los Reyes The Style Outlets: C/ Salvador de Madariaga, s/n 28702 - SS de los Reyes (Madrid)

Opening Hours:
MON - SUN: 10:00 - 22:00
Only Global Blue Tax Free Forms issued in Spain accepted.

GET YOUR REFUND

  • Get an advanced refund to your Credit Card or Alipay account.
  • Maximum credit card refund limit – 1000 EUR / traveller.

GET YOUR FORMS VALIDATED

  • Remember you still need to get your Forms validated by Customs to complete the process and avoid charges to your credit card.
  • Go to the DIVA kiosks at the airport and ensure all Forms have been successfully validated.

If you have any Tax Free Forms that have been manually stamped in another EU country, please return them by post using the prepaid Global Blue envelope.


Refund Points



Travel Pack