Changi Airport Terminal 4
Changi Airport Departure Lounge Terminal 4, 918146 Singapore
MON-SUN: 24 hours
For both checked-in luggage and hand baggage
- Before check-in, go to the eTRS self-help kiosks, Departure Hall, Level 2, opposite check-in row 3.
- Use your eTRS tickets and follow the instructions to receive your refund to your credit card.
- You may need to show the receipts and goods to the Customs officers for inspection
Prefer a cash refund?
- Use the eTRS self-help kiosk, and collect your approved notification slip
- Go through immigration and go to the GST Cash Refund Counter near the Shilla Duty Free Cosmectics & Perfumes.
- GST Cash Refund charge an admin fee of SGD100-199 for refunds totalling over SGD7,500
N.B: Global Blue eTRS tickets issued locally accepted.