Changi Airport Terminal 4


After shopping in Global Blue Tax Free stores, visitors are required to bring their completed and stamped eTRS tickets to their local refund office to request a tax free refund. When travelling in Singapore, you can request your tax-free refund in cash at refund offices located in four terminals throughout Changi Airport. Check below for more specific address and opening hours of the refund point at Terminal 4.

Changi Airport Terminal 4

Changi Airport Departure Lounge Terminal 4, 918146 Singapore    

 

Opening Hours: 

MON-SUN: 24 hours

For both checked-in luggage and hand baggage

  • Before check-in, go to the eTRS self-help kiosks,  Departure Hall, Level 2, opposite check-in row 3.
  • Use your eTRS tickets and follow the instructions to receive your refund to your credit card.
  • You may need to show the receipts and goods to the Customs officers for inspection


Prefer a cash refund?

  • Use the eTRS self-help kiosk, and collect your approved notification slip
  • Go through immigration and go to the GST Cash Refund Counter near the Shilla Duty Free Cosmectics & Perfumes.
  • GST Cash Refund charge an admin fee of SGD100-199 for refunds totalling over SGD7,500

N.B: Global Blue eTRS tickets issued locally accepted.

Not in Terminal 3? Global Blue offers other refund points located at both Terminal 1, Terminal 2 and Terminal 3 at Changi Airport.


Refund Points



Travel Pack