Changi Airport Terminal 3
Changi Airport Departure Lounge Terminal 3, 918146 Singapore
MON-SUN: 24 hours
For both checked-in luggage and hand baggage
- Before check-in, use the eTRS self help kiosk in the Departure Hall, Level 2, opposite check in row 6
- Use your eTRS ticket and follow the on-screen instructions to receive your refund to your credit cards
- You may need to show the receipts and goods to the Customs officers for inspection
Prefer a cash refund?
- Use the eTRS self-help kiosk and collect your approved notification slip
- Go through immigration and go to the GST Cash Refund Counter behind Shilla Duty Free Cosmetics and Perfumes
- GST Cash Refund charge an admin fee of SG100-199 for refunds totalling over SDG7,500 (single or multiple receipts)
N.B: Global Blue eTRS tickets issued locally accepted.