For items in checked-in luggage and hand baggage
1) Before check-in, go to Customs, Departures by security control
2) Present your Tax Free Forms, receipts and unused purchases for Customs validation
3) Go through security control, and go to the Money Exchange Poland desk next to Gate 1 to claim your refund in cash or to your credit card
Already received your tax refund?
Remember you still need to get Customs validation for your Tax Free Form to avoid charges to your credit card. Customs are located in Departures by security control. You can mail the Tax Free Form to Global Blue using the envelope provided when you purchased your tax free goods