Krakow - Balice Airport

Opening hours:
MON - FRI: 08:00 - 24:00
SAT: 08:00 - 24:00
SUN: 08:00 - 24:00

For items in checked-in luggage and hand baggage
1) Before check-in, go to Customs, Departures next to check-in 45
2) Present your Tax Free Forms, receipts and unused purchases for Customs validation
3) Go to the nearby ICE Currency Express desk, Departures opposite the Airport Information desk, to claim your refund in cash or to your credit card 

Already received your tax refund?
Remember you still need to get Customs validation for your Tax Free Form to avoid charges to your credit card. Customs are located in Departures next to check-in 45. You can mail the Tax Free Form to Global Blue using the envelope provided when you purchased your tax free goods

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: International

Cash Refund fee:
0 - 30 PLN = 3 PLN
30.01 - 100 PLN = 5 PLN
100.01 - 400 PLN = 10 PLN
400.01 - 2000 = 5%
> 2000 PLN = 100 PLN

Opening hours:
MON - FRI: 02:00 - 18:00
SAT: 02:00 - 18:00
SUN: 02:00 - 18:00

For items in checked-in luggage and hand baggage
1) Before check-in, go to Customs, Departures next to check-in 47
2) Present your Tax Free Forms, receipts and unused purchases for Customs validation
3) Go to the nearby ICE Currency Express desk, Departures opposite the Airport Information desk, to claim your refund in cash or to your credit card 

Already received your tax refund?
Remember you still need to get Customs validation for your Tax Free Form to avoid charges to your credit card. Customs are located in Departures next to check-in 45. You can mail the Tax Free Form to Global Blue using the envelope provided when you purchased your tax free goods

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: International

Cash Refund fee:
0 - 30 PLN = 3 PLN
30.01 - 100 PLN = 5 PLN
100.01 - 400 PLN = 10 PLN
400.01 - 2000 = 5%
> 2000 PLN = 100 PLN