Standard VAT rate: 12%
Minimum purchase amount: 53,020 KZT
Who is eligible for Tax Free Shopping?
Foreign citizens outside the Eurasian Economic Union (EEU). Member states of EEU are Armenia, Belarus, Kazakhstan, Kyrgyzstan and Russia.
How to Shop Tax Free
For more on how to claim your tax refund, including how to fill in the Tax Free Form
Stamping period: 3 months + issuing month
Validity of stamped form: 3 months + issuing month
Tax Free goods:
Refunds are paid on goods that are exported in the traveller’s personal luggage.
Exported goods must be unused and sealed.
Non-refundable goods: Excise products (e.g. derivatives of oil, alcoholic beverages, cigarettes and coffee), petrol and goods to equip or supply any means of transport used for private purposes.
Drop the completed Tax Free Form with valid Customs stamp in the Global Blue letterbox located next to the Customs office. If you miss putting the stamped Tax Free Form in this letterbox, it can be sent to:
Standard and registered mail:
Global Blue P.O. Box 363, 810 00 Bratislava, Slovakia, Europe
Global Blue, Prievozska 4D/Block E, 821 09 Bratislava, Slovakia, Europe
If you have any questions
For frequently asked questions visit