Standard VAT rate: 23%
Minimum purchase amount: 75 EUR
Who is eligible for Tax Free Shopping?
If you are living or have a permanent residence in a non-EU country
How to Shop Tax Free
Import Duties into Great Britain
Please note that when offering Tax Free Shopping to a traveller from the United Kingdom (not including Northern Ireland) import taxes / duties will need to be paid if they exceed the personal allowance of £ 390 before a VAT refund can be authorised. UK travellers can declare goods online from 72 hours before they are due to arrive in the UK. Please follow this link if you need to declare and pay for any goods above £ 390 (or the currency equivalent where you bought the goods)
After Travellers have declared their goods
If Travellers have given their email address, they will get an email receipt. If not, advise the traveller to make a note of the reference number they are given.
Customs officials may ask for the receipt or confirmation number at the UK border.
For more on how to claim your tax refund, including how to fill in the Tax Free Form, click here
Stamping period: Issuing month + 3 months
Validity of stamped Form: 3 years from the issuing date
Tax Free goods:
Refunds are paid on all goods that are exported in the traveller’s personal luggage.
Non-refundable goods:
● Children’s clothes
● Food
● Medicine
● Petrol
● Services
Contact us
Completed Tax Free Forms which have been stamped by Customs can be sent to:
Standard and registered mail:
Global Blue P.O. Box 363, 810 00 Bratislava, Slovakia, Europe
For courier:
Global Blue, Prievozska 4D/Block E, 821 09 Bratislava, Slovakia, Europe
If you have any questions, go to Help & Support