For items in checked-in luggage
1) At check-in, advise airline staff that you need to show your luggage at Customs
2) Take your checked-in labelled luggage to the Customs desk, Departure Hall, next to security control
3) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp, and leave your luggage to be transported to your plane
4) Once your Tax Free Form has been stamped, go to the Arrivals Hall, Reisebank desk for payment of your refund in cash or paid to your credit card
For items in hand baggage
1) Before security control, go to the Customs desk just before security
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Form has been stamped, go to the Arrivals Hall, Reisebank desk for payment of your refund in cash or paid to your credit card
Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. Go to Customs just before security control. Then, mail the Tax Free Form to Global Blue using the enelope provided by the store where your bought your tax-free goods |
