Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.


Reisebank AG

Reutlinger Strasse 58, 72555 Metzingen


Opening Hours: 

MON-FRI: 10:30 a.m. - 08:30 p.m.

SAT: 09:30 a.m. - 08:30 p.m.

SUN: closed


N.B: Global Blue Tax Free Forms issued in Germany, Austria, France, Italy, Netherlands, Spain and Great Britain accepted.

N.B: In case of Downtown cash refund, German forms accepted only.

N.B: In case of early cash refund, maximum refund limit- 500 EUR / Form. Please note that an early cash refund is possible for purchases equal or higher than 100€ (per Tax Free Form)

N.B: In case of early refund to your credit card or Alipay account, maximum refund limit - 5000 EUR / Form.

Refund Points

Travel Pack