Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.

Mannheim Downtown


engelhorn Mode im Quadrat

O5, 6th floor, 68161 Mannheim

Opening Hours:

MO – FR: 10:00 a.m. - 20:00 p.m.

SA: 10:00 a.m. - 20:00 p.m.

SU: closed

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Early refund services only (cash/credit card/Alipay)

N.B: Refund to Alipay available. Present your Alipay barcode for scanning. Your refund will be paid to your Alipay account instantly.

N.B: Maximum cash refund limit – 500 EUR / Form.

N.B: Maximum credit card and Alipay refund limit – 5000 EUR / Form.


Refund Points



Travel Pack