Frankfurt Airport


Refunds - Global Blue - Terminal 1 - Z Airside
Hugo Eckener Ring, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: Closed
SAT: Closed
SUN: Closed

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk ( counter 555 ), Departure Hall B, Level 2. Your luggage will be sent from Customs to your plane
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk in Departure Hall B, Level 2, counter 643 for payment of your refund in cash or to your credit card.

For items in hand baggage
1) After security, go to the Customs desk, Level 3, A Plus (Z Gates) behind security control, before Duty Free.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Go to the nearby Global Blue desk to receive a refund in cash or to your credit card.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Get your Tax Free Forms stamped at the Customs desk in Departure Hall B, Level 2, counter 555, or after security, Level 3, in the A Plus (Z Gates) area, behind security control.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR


Refunds - Reisebank AG - Terminal 1 - Marketplace Atrium - Z Airside
Hugo Eckener Ring, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:00 - 20:00
SAT: 07:00 - 20:00
SUN: 07:00 - 20:00

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk ( counter 555 ), Departure Hall B, Level 2. Your luggage will be sent from Customs to your plane
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk in Departure Hall B, Level 2, counter 643 for payment of your refund in cash or to your credit card

For items in hand baggage
1) After security, go to the Customs desk, Level 3, A Plus (Z Gates) behind security control, before Duty Free
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Forms have been stamped, go through the Duty Free shop, behind Duty Free shop to the right, you will find Reisebank Counter to receive payment of your refund by cash or credit card. Please remember to fill in all necessary details

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. For items in checked-in luggage: Get your Tax Free Forms stamped at the Customs desk in Departure Hall B, Level 2, counter 555; For items in hand baggage: After security, Level 3, in the A Plus (Z Gates) area, behind security control.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 1B - Airside
Hugo Eckener Ring - Terminal 1, Near Gate B 41, B Airside, Level 2, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:00 - 21:30
SAT: 07:00 - 21:30
SUN: 07:00 - 21:30

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk ( counter 555 ), Departure Hall B, Level 2. Your luggage will be sent from Customs to your plane.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk in Departure Hall B, Level 2, counter 643 for payment of your refund in cash or to your credit card.

For items in hand baggage
1) After security and passport control, go to the Customs desk, Departure Hall B Airside, near Gate B41, behind Global Blue desk.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the nearby Global Blue desk to receive a refund in cash or to your credit card. Please remember to fill in all necessary details.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. For items in checked-in luggage: Get your Tax Free Forms stamped at the Customs desk in Departure Hall B, Level 2, counter 555; For items in hand baggage: After security and passport control, go to the Customs desk, Departure Hall B Airside, near Gate B41, behind Global Blue desk

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 1B - Landside
Frankfurt Airport - Terminal 1 , Counter 643-646, B Landside, Level 2, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 08:00 - 20:00
SAT: 08:00 - 20:00
SUN: 08:00 - 20:00

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk ( counter 555 ), Departure Hall B, Level 2. Your luggage will be sent from Customs to your plane.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk in Departure Hall B, Level 2, counter 643 for payment of your refund in cash or to your credit card.

For items in hand baggage
1) After security and passport control, go to the Customs desk, Departure Hall B Airside, near Gate B41, behind Global Blue desk.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the nearby Global Blue desk to receive a refund in cash or to your credit card. Please remember to fill in all necessary details.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. For items in checked-in luggage: Get your Tax Free Forms stamped at the Customs desk in Departure Hall B, Level 2, counter 555; For items in hand baggage: After security and passport control, go to the Customs desk, Departure Hall B Airside, near Gate B41, behind Global Blue desk.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 2 - Landside
Frankfurt Airport - Terminal 2, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:15 - 15:00
SAT: 07:15 - 15:00
SUN: 07:15 - 15:00

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk, Terminal 2, Departure Hall D, Level 2, next to the Global Blue Counter
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk and drop your forms in the Global Blue Mailbox to receive payment of your refund to a credit card or Alipay. Please remember to fill in all necessary details.

For items in hand baggage
1) Go to the Customs desk in Departures Hall D/E, Level 3, behind the passport control on the right.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk and drop your forms in the Global Blue Mailbox to receive payment of your refund to a credit card or Alipay. Please remember to fill in all necessary details.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Go to the Global Blue desk in Departure Hall D, Level 2 or after security at Customs in Departures Hall D/E, Level 3, behind the passport control on the right.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 2 - Airside
Frankfurt Airport - Terminal 2, Hall D/ E Airside - Level 3 Behind Passport control , 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:00 - 14:45
SAT: 07:00 - 14:45
SUN: 07:00 - 14:45

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk, Terminal 2, Departure Hall D, Level 2, next to the Global Blue Counter.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk and drop your forms in the Global Blue Mailbox to receive payment of your refund to a credit card or Alipay. Please remember to fill in all necessary details.

For items in hand baggage
1) Go to the Customs desk in Departures Hall D/E, Level 3, behind the passport control on the right, next to Global Blue desk.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk and drop your forms in the Global Blue Mailbox to receive payment of your refund to a credit card or Alipay. Please remember to fill in all necessary details.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. For items in checked-in luggage: Go to the Customs desk in Departure Hall D, Level 2; For items in hand baggage: Go to the Customs in Departures Hall D/E, Level 3, behind the passport control on the right.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International
Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR

Refund Points



Travel Pack