Frankfurt Airport


Refunds - Global Blue - Terminal 1 - Z Airside
Hugo Eckener Ring, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: Closed
SAT: Closed
SUN: Closed

For items in checked-in luggage
1) After check-in, take your labelled luggage to the Customs desk ( counter 555 ), Departure Hall B, Level 2. Your luggage will be sent from Customs to your plane
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk in Departure Hall B, Level 2, counter 643 for payment of your refund in cash or to your credit card

For items in hand baggage
1) After security, go to the Customs desk, Level 3, A Plus (Z Gates) behind security control, before Duty Free 
2) Present your Tax Free Forms, receipts and unused purchases  for a Customs stamp
3) Go to the nearby Global Blue desk to receive a refund in cash or to your credit card

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Get your Tax Free Forms stamped at the Customs desk in Departure Hall B, Level 2, counter 555, or after security, Level 3, in the A Plus (Z Gates) area, behind security control

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
> 400,00 EUR = 25 EUR



Refunds - Reisebank AG - Terminal 1 -  Marketplace Atrium - Z Airside
Hugo Eckener Ring, 60549 Frankfurt, Hessen, Germany
Opening hours:
MON - FRI: 07:00 - 20:00
SAT: 07:00 - 20:00
SUN: 07:00 - 20:00

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
> 400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 1B - Airside
Hugo Eckener Ring - Terminal 1, Near Gate B 41, B Airside, Level 2, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:00 - 21:30
SAT: 07:00 - 21:30
SUN: 07:00 - 21:30

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
> 400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 1B - Landside
Frankfurt Airport - Terminal 1, Counter 643-646, B Landside, Level 2, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:00 - 21:00
SAT: 07:00 - 21:00
SUN: 07:00 - 21:00

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
> 400,00 EUR = 25 EUR


Refunds - Global Blue - Terminal 2 - Landside
Frankfurt Airport - Terminal 2, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 08:00 - 15:30
SAT: 08:00 - 15:30
SUN: 08:00 - 15:30

For items in checked-in luggage
1) Before check-in, go to the Customs desk, Terminal 2D, Departure Hall, Level 2, next to the Global Blue Counter
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk and drop your forms in the Global Blue Mailbox to receive payment of your refund to a credit card or Alipay. Please remember to fill in all necessary details

For items in hand baggage
1) Go to the Customs desk in Departures Hall D/E, Level 3, behind the passport control on the right
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Forms have been stamped, go to the Global Blue desk and drop your forms in the Global Blue Mailbox to receive payment of your refund to a credit card or Alipay. Please remember to fill in all necessary details

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Go to the Global Blue desk in Departure Hall D, Level 2 or after security at Customs in Departures Hall D/E, Level 3, behind the passport control on the right

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
> 400,00 EUR = 25 EUR



Refunds - Global Blue - Terminal 2 - Airside
Hugo Eckener Ring - Terminal 2, Hall D/ E Airside - Level 3 Behind Passport control, 60549 Frankfurt, Hessen, Germany

Opening hours:
MON - FRI: 07:00 - 19:30
SAT: 07:00 - 19:30
SUN: 07:00 - 19:30

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
> 400,00 EUR = 25 EUR


Refund Points



Travel Pack