Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.

Berlin Downtown


Currently closed.

Head to the fifth floor of this world famous store to claim your tax back at customer services

Kadewe, Tauentzienstraße 21-24, 10789 Berlin


Opening Hours: 

MON-TH: 10:00 a.m. - 08:00 p.m.

FR: 10:00 a.m. - 09:00 p.m.

SAT: 09:30 a.m. - 08:00 p.m.          

SUN: closed     

N.B: Global Blue Tax Free Forms issued worldwide accepted.

N.B. In case of immediate cash refund, maximum refund limit – 1500 EUR / Form.

N.B: In case of immediate credit card refund, maximum refund limit – 5000 EUR / Form.

N.B: Early refund services (cash/credit card) available.

N.B: In case of early cash refund, maximum refund limit- 1500 EUR per day and traveller.

N.B: In case of early refund to credit card, maximum refund limit - 10000 EUR / Form.

Refund Points

Travel Pack