Berlin - Brandenburg Airport

Opening hours:
MON - FRI: 07:00 - 21:00
SAT: 07:00 - 21:00
SUN: 07:00 - 21:00

For items in checked-in luggage
1) Go to check-in first and have the airline label your check in luggage, continue to the Customs desk with labeled luggage and boarding pass in Terminal 1, E Landside at Check in Counter 711-712.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp. After inspection labeled luggage will be sent to your airline directly from Customs.
3) Go to the nearby Global Blue desk to receive a refund in cash or to your credit card.

For items in hand baggage
1) After security, go to Customs in Airside at Gate B44/45.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Go to the Travelex in Terminal 1 Airside Level E1 Marketplace Main Hall for payment of your refund in cash or to your credit card.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Once your Tax Free Forms have been stamped, mail the Tax Free Form to Global Blue using the envelope provided by the store where your bought your tax-free goods. Please remember to fill in all necessary details.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR

Opening hours:
MON - FRI: CLOSED
SAT: CLOSED
SUN: CLOSED

For items in checked-in luggage
1) Go to check-in first and have the airline label your check in luggage, continue to the Customs desk with labeled luggage and boarding pass in Terminal 1, E Landside at Check in Counter 711-712.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp. After inspection labeled luggage will be sent to your airline directly from Customs.
3) Go to the nearby Global Blue desk to receive a refund in cash or to your credit card.

For items in hand baggage
1) After security, go to Customs in Airside.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, mail the Tax Free Form to Global Blue using the envelope provided by the store where your bought your tax-free goods. Please remember to fill in all necessary details.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Once your Tax Free Forms have been stamped, mail the Tax Free Form to Global Blue using the envelope provided by the store where your bought your tax-free goods. Please remember to fill in all necessary details.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR

Opening hours:
MON - FRI: 06:00 - 21:00
SAT: 06:00 - 21:00
SUN: 06:00 - 21:00

For items in checked-in luggage
1) Go to check-in first and have the airline label your check in luggage, continue to the Customs desk with labeled luggage and boarding pass in Terminal 1, E Landside at Check in Counter 711-712.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp. After inspection labeled luggage will be sent to your airline directly from Customs.
3) Go to the nearby Global Blue desk to receive a refund in cash or to your credit card.

For items in hand baggage
1) After security, go to Customs in Airside at Gate B44/45.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Go to the Travelex in Terminal 1 Airside Level E1 Marketplace Main Hall for payment of your refund in cash or to your credit card.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Once your Tax Free Forms have been stamped, mail the Tax Free Form to Global Blue using the envelope provided by the store where your bought your tax-free goods. Please remember to fill in all necessary details.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 2 EUR = Only Credit Card
2,01 - 5 EUR = 2 EUR
5,01 -15 EUR = 3 EUR
15,01 - 20 EUR = 4 EUR
20,01 - 100,00 EUR = 5 EUR
100,01 - 400,00 EUR = 6%
400,00 EUR = 25 EUR

Opening hours:
MON - FRI: Closed
SAT: Closed
SUN: Closed

Both check-in luggage and hand baggage
1) Before check-in, go to the Customs desk, Terminal 5 L, Level 1, Departure Hall.
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp.
3) Once your Tax Free Forms have been stamped, mail the Tax Free Form to Global Blue using the envelope provided by the store where your bought your tax-free goods. Please remember to fill in all necessary details.

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Forms to avoid charges to your credit card. Once your Tax Free Forms have been stamped, mail the Tax Free Form to Global Blue using the envelope provided by the store where your bought your tax-free goods. Please remember to fill in all necessary details.

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Refund cash limit if Credit Card/form: 5000 EUR
Forms type accepted: Domestic / International