Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.


DTRO Arctic China

Downtown Refund Office, Santa Claus Village, 96100 , Rovaniemi

Opening Hours: 

MON-FRI: 10:00 a.m. - 05:00 p.m.

SAT: 10:00 a.m. - 05:00 p.m.

SUN: 10:00 a.m. - 05:00 p.m.

N.B: Only cash refunds available

N.B: Maximum cash refund limit – 500 EUR / traveller

N.B: Global Blue Tax Free Forms issued locally accepted.

Refund Points

Travel Pack