Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.


Currently closed


DTRO Arctic China

Downtown Refund Office, Santa Claus Village, 96100 , Rovaniemi

Opening Hours: 

MON-FRI: 10:00 a.m. - 05:00 p.m.

SAT: 10:00 a.m. - 05:00 p.m.

SUN: 10:00 a.m. - 05:00 p.m.

N.B: Only cash refunds available

N.B: Maximum cash refund limit – 500 EUR / traveller

N.B: Global Blue Tax Free Forms issued locally accepted.

Refund Points

Travel Pack