Copenhagen Kastrup Airport

Opening hours:
MON - FRI: 07:00 - 19:00
SAT: 07:00 - 19:00
SUN: 07:00 - 19:00

For items in checked-in luggage
1) Go to the Global Blue desk, Departures Hall, Level 2
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to us using the mailbox next to Customs

For items in hand baggage
1) After security control, go to the Global Blue desk, Nytorv next to Hermes, Max Mara and Hugo Boss
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to Global Blue using the mailbox next to Customs

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. You can mail the Tax Free Form to Global Blue using the mailbox next to the Customs office
 

Refund Services Details:
Refund cash limit if cash/form: 5000 DKK
Refund cash limit if Credit Card/form: 37000 DKK
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 130 DKK = 10 DKK
131 - 398 DKK = 20 DKK
399 - 678 DKK = 30 DKK
679 - 2050 DKK = 40 DKK
> 2051 DKK = 125 DKK

Opening hours:
MON - FRI: 06:00 - 21:00
SAT: 06:00 - 21:00
SUN: 06:00 - 21:00

For items in checked-in luggage
1) Go to the Global Blue desk, Departures Hall, Level 2
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to us using the mailbox next to Customs

For items in hand baggage
1) After security control, go to the Global Blue desk, Nytorv next to Hermes, Max Mara and Hugo Boss
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to Global Blue using the mailbox next to Customs

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. You can mail the Tax Free Form to Global Blue using the mailbox next to the Customs office

Refund Services Details:
Refund cash limit if cash/form: 5000 DKK
Refund cash limit if Credit Card/form: 37000 DKK
Forms type accepted: Domestic / International

Cash Refund fee:
0 - 130 DKK = 10 DKK
131 - 398 DKK = 20 DKK
399 - 678 DKK = 30 DKK
679 - 2050 DKK = 40 DKK
> 2051 DKK = 125 DKK

Opening hours:
MON - FRI: 00:00 - 24:00
SAT: 00:00 - 24:00
SUN: 00:00 - 24:00

For items in checked-in luggage
1) Go to the Global Blue desk, Departures Hall, Level 2
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to us using the mailbox next to Customs

For items in hand baggage
1) After security control, go to the Global Blue desk, Nytorv next to Hermes, Max Mara and Hugo Boss
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to Global Blue using the mailbox next to Customs

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. You can mail the Tax Free Form to Global Blue using the mailbox next to the Customs office

Opening hours:
MON - FRI: 06:00 - 21:00
SAT: 06:00 - 21:00
SUN: 06:00 - 21:00

For items in checked-in luggage
1) Go to the Global Blue desk, Departures Hall, Level 3
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to us using the mailbox next to Customs

For items in hand baggage
1) After security control, go to the Global Blue desk, Nytorv next to Hermes, Max Mara and Hugo Boss
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to Global Blue using the mailbox next to Customs

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. You can mail the Tax Free Form to Global Blue using the mailbox next to the Customs office.

Refund Services Details:
Refund cash limit if cash/form: 5
Refund cash limit if Credit Card/form: 37000 DKK
Refund non-cash limit Early Refund: 5,000.00 DKK
Forms type accepted: Domestic / International