Copenhagen Kastrup Airport


Customs - Toldstyrelsen - Terminal 3
Lufthavnsboulevarden, 6, 2770 Kastrup, Denmark

Opening hours:
MON - FRI: 00:00 - 24:00
SAT: 00:00 - 24:00
SUN: 00:00 - 24:00

For items in checked-in luggage
1) Go to the Global Blue desk, Departures Hall, Level 2
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to us using the mailbox next to Customs

For items in hand baggage
1) After security control, go to the Global Blue desk, Nytorv next to Hermes, Max Mara and Hugo Boss
2) Present your Tax Free Forms, receipts and unused purchases for a Customs stamp 
3) Once your Tax Free Form has been stamped, our team will arrange for payment of your refund in cash or to your credit card
4) If the Global Blue desk is closed, go to Customs to get your Tax Free Form stamped, and mail the Form back to Global Blue using the mailbox next to Customs

Already received your tax refund?
Remember you still need to get a Customs stamp on your Tax Free Form to avoid charges to your credit card. You can mail the Tax Free Form to Global Blue using the mailbox next to the Customs office


Refund Points



Travel Pack