Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.

Prague Downtown


SC PALLADIUM

Currently closed due to Covid.

Downtown Refund Office, Namesti Republiky 1, 110 00 Prague 1

Opening Hours: 

MON-FRI: 10:00 a.m. - 08:00 p.m.          

SAT: 10:00 a.m. - 08:00 p.m.

SUN: 10:00 a.m. - 08:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0 - 1265 CZK – 80 CZK

1266 – 7650 CZK - 8% of refund amount

7651 – 12500 CZK  - 600 CZK

N.B: Early refund services available only.

 

Erpet

Currently closed due to Covid.

Downtown Refund Office, Staromestske namesti 27, 110 00 Prague 1

Opening Hours: 

MON-FRI: 10:00 a.m. - 07:00 p.m.          

SAT: 10:00 a.m. - 07:00 p.m.

SUN: 10:00 a.m. - 07:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 40000 CZK / traveller.

N.B: In case of CASH refund a cash handling fee (80 CZK) is charged for each Tax Free Form. Credit card refunds are not subject to this fee.

N.B: Early refund services available only.

 

VAN GRAAF

Currently closed due to Covid.

Downtown Refund Office, Václavské náměstí 17, 110 00 Prague 1

Opening Hours: 

MON-FRI: 10:00 a.m. - 07:00 p.m.          

SAT: 10:00 a.m. - 07:00 p.m.

SUN: 10:00 a.m. - 07:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0 - 1265 CZK – 80 CZK

1266 – 7650 CZK - 8% of refund amount

7651 – 12500 CZK  - 600 CZK

N.B: Early refund services available only.

 

Fashion Arena Prague Outlet

Currently closed due to Covid.

Downtown Refund Office, Zamenhofova 440, 108 00 Prague 10

Opening Hours:

MON-FRI: 10:00 a.m. - 08:00 p.m.          

SAT: 10:00 a.m. - 08:00 p.m.

SUN: 10:00 a.m. - 08:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Refund Office does only Early Refund.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

 

Chodov Shopping Mall

Currently closed due to Covid.

Downtown Refund Office, Roztylská 19, Prague 11

Opening Hours: 

MON-FRI: 10:00 a.m. - 08:00 p.m.          

SAT: 10:00 a.m. - 08:00 p.m.

SUN: 10:00 a.m. - 08:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Refund Office does only Early Refund.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0 - 1265 CZK – 80 CZK

1266 – 7650 CZK - 8% of refund amount

7651 – 12500 CZK  - 600 CZK

 

SC Nový Smíchov

Currently closed due to Covid.

Downtown Refund Office, Plzeňská 8, 15000, Prague 5

Opening Hours:

MON-FRI: 09:00 a.m. - 08:00 p.m.          

SAT: 09:00 a.m. - 08:00 p.m.

SUN: 09:00 a.m. - 08:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0 - 1265 CZK – 80 CZK

1266 – 7650 CZK - 8% of refund amount

7651 – 12500 CZK  - 600 CZK

N.B: Early refund services available only.

 

INTERCHANGE Premium Outlet Prague Airport- Global Travel s.r.o.

Currently closed due to Covid.

Downtown Refund Office, Ke Kopanině 421, 252 67 Tuchoměřice

Opening Hours:

MO – SU: 10:00 a.m. - 09:00 p.m.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0 - 1265 CZK – 80 CZK

1266 – 7650 CZK - 8% of refund amount

7651 – 12500 CZK  - 600 CZK

N.B: Early refund services available only.


Refund Points



Travel Pack