Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.

Karlovy Vary Downtown


Infocentrum Karlovy Vary

Currently closed due to Covid.

Downtown Refund Office, Lazenska 14, 360 00 Karlovy Vary

Opening Hours: 

MON-FRI: 08:00 a.m. - 06:00 p.m.

SAT: 09:00 a.m. - 05:00 p.m.

SUN: 09:00 a.m. - 05:00 p.m.

N.B: Early refund services available only.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

N.B: In case of CASH refund a cash handling fee is charged for each Tax Free Form. The handling fee for cash refunds depends on the refunded amount. Credit card refunds are not subject to this fee.

0 - 1265 CZK – 80 CZK

1266 – 7650 CZK - 8% of refund amount

7651 – 12500 CZK  - 600 CZK

N.B: Global Blue Tax Free Forms issued locally accepted.

 

Lekarna ST.MARIA

Currently closed due to Covid.

Downtown Refund Office, Bohemian Symfony, Zamecky Vrch 423/18, 360 01 Karlovy Vary

Opening Hours:

MON-FRI: 08:00 a.m. - 08:00 p.m.

SAT: 08:00 a.m. - 08:00 p.m.

SUN: 08:00 a.m. - 08:00 p.m.

N.B: Early refund services available only.

N.B: Maximum cash refund limit – 12500 CZK / traveller.

N.B: Maximum credit card refund limit – 12500 CZK / traveller.

N.B: Global Blue Tax Free Forms issued locally accepted.

N.B: In case of CASH refund a cash handling fee (25 CZK) is charged for each Tax Free Form. Credit card refunds are not subject to this fee.


Refund Points



Travel Pack