Vienna Airport


Refunds - Interchange Airport Vienna PIER OST, Non-Schengen Area
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - SUN: 06:00 - 21:00

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed




Refunds - Interchange Austria GmbH, Airport Vienna
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - FRI: 06:00 - 21:00

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed




Refunds - Interchange Austria, Airport Vienna, Terminal 3 - Office 1
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - FRI: 06:00 - 21:00

For items in checked-in luggage
1) Before proceeding to your check-in counter, please head to the DEV (Digital Export Validation) area on the 1st floor opposite to the departure zone. Look for the “Tax Free” signs
2) Get your goods validated for export (digital customs stamp) at a kiosk or on your mobile. DEV staff onsite can provide guidance
3) Present your Tax Free Forms, receipts and purchases made in the EU for a digital export validation and proceed to your designated check-in counter with your luggage
4) Go through security and look for the Interchange desk for payment of your refund in cash or to your credit card

For items in hand baggage
1) After security, go to the DEV (Digital Export Validation) desk next to your boarding gate
2) Present your receipts, purchases, and Tax Free Forms for a digital export validation
3) Once your Tax Free Forms have been validated by DEV, go to the Interchange desk for payment of your refund in cash or to your credit card.

Already received your tax refund?
Remember you still need to get a digital export validation for your Tax Free Form to avoid charges to your credit card. DEV (Digital Export Validation) areas or desks are located on the 1st floor opposite the departure zone or after security

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed




Refunds - Interchange Austria, Airport Vienna, Terminal 3 - Office 2
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - SUN: Closed

For items in checked-in luggage
1) Before proceeding to your check-in counter, please head to the DEV (Digital Export Validation) area on the 1st floor opposite to the departure zone. Look for the “Tax Free” signs
2) Get your goods validated for export (digital customs stamp) at a kiosk or on your mobile. DEV staff onsite can provide guidance
3) Present your Tax Free Forms, receipts and purchases made in the EU for a digital export validation and proceed to your designated check-in counter with your luggage
4) Go through security and look for the Interchange desk for payment of your refund in cash or to your credit card

For items in hand baggage
1) After security, go to the DEV (Digital Export Validation) desk next to your boarding gate
2) Present your receipts, purchases, and Tax Free Forms for a digital export validation
3) Once your Tax Free Forms have been validated by DEV, go to the Interchange desk for payment of your refund in cash or to your credit card.

Already received your tax refund?
Remember you still need to get a digital export validation for your Tax Free Form to avoid charges to your credit card. DEV (Digital Export Validation) areas or desks are located on the 1st floor opposite the departure zone or after security

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed




Refunds - Interchange Austria, Airport Vienna, Terminal 1
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - FRI: Closed

For items in checked-in luggage
1) Before proceeding to your check-in counter, please head to the DEV (Digital Export Validation) area opposite to the check-in counters. Look for the "Tax Free" signs
2) Get your goods validated for export (digital customs stamp) at a kiosk or on your mobile. DEV staff onsite can provide guidance
3) Present your Tax Free Forms, receipts and purchases made in the EU for a digital export validation and proceed to your designated check-in counter with your luggage
4) Go through security and look for the Interchange desk for payment of your refund in cash or to your credit card

For items in hand baggage
1) After security, go to the DEV (Digital Export Validation) desk next to your boarding gate
2) Present your receipts, purchases, and Tax Free Forms for a digital export validation
3) Once your Tax Free Forms have been validated by DEV, go to the Interchange desk for payment of your refund in cash or to your credit card.

Already received your tax refund?
Remember you still need to get a digital export validation for your Tax Free Form to avoid charges to your credit card. DEV (Digital Export Validation) areas or desks are located opposite the check-in counters or after security

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed




Refunds - Interchange Austria, Airport Vienna, Terminal 2
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - FRI: Closed

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed




Refunds - Interchange Austria, Airport Vienna, Arrivals Big
1300 Schwechat, Austria, 1300 Wien, Austria

Opening hours:
MON - FRI: Closed

Refund Services Details:
Refund cash limit if cash/form: 1500 EUR
Country cash limit per customer: 1500 EUR
Forms type accepted: Domestic / International

Cash Refund fee:
3 EUR fixed


Refund Points



Travel Pack