Responding to the coronavirus

Find out how we are continuing our service for travellers and supporting merchant partners here.

Vienna Airport


Interchange Airport Vienna PIER OST

Non-Schengen Area, 1300 Wien Flughafen

Opening Hours: 

MON-FRI: 05:00 a.m. - 12:00 p.m.

SAT: 05:00 a.m. - 12:00 p.m.

SUN: 05:00 a.m. - 12:00 p.m.

N.B: Global Blue Tax Free Forms issued worldwide accepted

N.B: Maximum cash refund limit – 1500 EUR / Form

N.B: Maximum credit card refund limit – 1500 EUR / Form

N.B: In case of CASH refund a cash handling fee (3 EUR) is charged for each Tax Free Form. Credit card refunds are not subject to this fee.

 


Interchange Austria GmbH, Airport Vienna

Airport Vienna, Transit Area, 1300 Airport Vienna

Opening Hours: 

MON-FRI: 06:00 a.m. - 09:00 p.m.

SAT: 06:00 a.m. - 09:00 p.m.

SUN: 06:00 a.m. - 09:00 p.m.

N.B: Global Blue Tax Free Forms issued worldwide accepted

N.B: Maximum cash refund limit – 1500 EUR / Form

N.B: Maximum credit card refund limit – 1500 EUR / Form

N.B: In case of CASH refund a cash handling fee (3 EUR) is charged for each Tax Free Form. Credit card refunds are not subject to this fee.



Interchange Austria, Airport Vienna, Terminal 3, Departure Non-Schengen Area

Airport Vienna, Terminal 3, Level 3, Departure Non-Schengen Area, 1300  Flughafen Wien

Opening Hours: 

MON-FRI: 06:00 a.m. - 11:00 p.m.

SAT: 06:00 a.m. - 11:00 p.m.

SUN: 06:00 a.m. - 11:00 p.m.

N.B: Global Blue Tax Free Forms issued worldwide accepted

N.B: Maximum cash refund limit – 1500 EUR / Form

N.B: Maximum credit card refund limit – 1500 EUR / Form

N.B: In case of CASH refund a cash handling fee (3 EUR) is charged for each Tax Free Form. Credit card refunds are not subject to this fee.

N.B: If the goods are exported in the check-in luggage: Check in at the airline counter and tell the staff that you still need the luggage at customs. Take your cleared suitcase to counter 317 or 318 at Check-in Terminal 3. Show the purchased goods, the Tax Free Form with the invoice and your passport to customs authorities and have your Tax Free Form stamped. Your luggage will be transferred to the plane by customs.

Hand carry luggage: Customs clearance will be handled at the customs counters after passing passport control:

- in Check-in 3 at transfer gate F05 (Floor 1) and the customs office at G gate area (Floor 3)

-in Check-in 2 at the customs offices at D gate area and C gate area.

The Tax Free Form can only be stamped by Austrian customs when Vienna is the last airport before leaving the EU.

 

Interchange Austria, Airport Vienna, Terminal 3, Transit/Departure Schengen Area

Airport Vienna, Terminal 3, Level 1, Transit/Departure Schengen Area, 1300 Flughafen Wien

Opening Hours: 

MON-FRI: 05:00 a.m. - 10:00 p.m.

SAT: 05:00 a.m. - 10:00 p.m.

SUN: 05:00 a.m. - 10:00 p.m.

N.B: Global Blue Tax Free Forms issued worldwide accepted

N.B: Maximum cash refund limit – 1500 EUR / Form

N.B: Maximum credit card refund limit – 1500 EUR / Form

N.B: In case of CASH refund a cash handling fee (3 EUR) is charged for each Tax Free Form. Credit card refunds are not subject to this fee.

NB: If the goods are exported in the check-in luggage: Check in at the airline counter and tell the staff that you still need the luggage at customs. Take your cleared suitcase to counter 317 or 318 at Check-in Terminal 3. Show the purchased goods, the Tax Free Form with the invoice and your passport to customs authorities and have your Tax Free Form stamped. Your luggage will be transferred to the plane by customs.

Hand carry luggage: Customs clearance will be handled at the customs counters after passing passport control:

- in Check-in 3 at transfer gate F05 (Floor 1) and the customs office at G gate area (Floor 3)

-in Check-in 2 at the customs offices at D gate area and C gate area.

The Tax Free Form can only be stamped by Austrian customs when Vienna is the last airport before leaving the EU.

 


Refund Points



Travel Pack