Mobile Customer Care provides personalised step-by-step guidance to track and manage your refund. Check for live updates when your refund status changes. Add your payment details to get your refund paid automatically or find the nearest Refund Office.
How Mobile Customer Care Works
Guidance On How to Complete Your Tax Refund
Provide your contact details in store to receive SMS and email guidance.
Add your payment details for an automatic and faster refund.
Get access to live updates on your refund status and locate your nearest Refund Office.
Mobile Self Refunding - ID Verified
Already made a Tax Free shopping purchase but no contact details provided in store? You can still manage your refunds and add your payment details with our ID Verified flow.