What does this mean for me?

A digital Tax Free Shopping process saves you time - thanks to its paperless approach, the overall process is faster and more efficient with airport queuing time reduced.

It also minimises the risk of errors on your Tax Free Form, so that you can be even more confident of a successful VAT refund.

What do I need to know?

The most important change to remember is that you now need to take your passport details: (passport number and passport issuing country) with you when shopping in Italy, as the store staff will need to insert them in the system, alongside other information in order to initiate the Tax Free Shopping transaction.

For more details regarding Tax Free Shopping in Italy, including minimum purchase amount details and what to do when you leave the country, please see here.