Go shopping and while paying, remember to ask for a Global Blue Tax Free Form. Here's what you need to know to shop Tax Free.
Refunds are paid on items that are exported in the shoppers personal luggage.
Refundable items must be unused.
Don't forget your passport next time you shop in Italy. New rules for the digital Tax Free system means that you must present your passport, or a scanned copy, in store when purchasing the goods.
Please make sure that all mandatory fields are filled in correctly when you request your Tax Free Form in store. In the case of missing or incorrect information, the form will be rejected by Customs.
Receipts can be accumulated to reach the minimum amount to be paid (EUR 154.95) to get the VAT refund only if the purchases were made on the same day and in the same store.
VAT is not levied on books and therefore they are not eligible for tax refunds. However, the cost of books can contribute to the minimum purchase amount, if the books are bought at the same time as other VAT qualifying products.
If you are a Global Blue member:
In most stores, you can scan your digital barcode at check-out. Your personal data will be automatically filled in on the Tax Free Form.
Not yet a Global Blue member?
If Italy is your last destination before leaving Europe, get your Tax Free Form validated when you exit the country. Find below the nearest Customs Office or self-validation Kiosk.
3 months + the issuing month of the Tax Free Form
3 months from the issuing month of the Tax Free Form
Remember, in order to claim the VAT refund in a Global Blue office in Italy, the Tax Free Form must have been validated before exiting the country.
Refunds are paid on goods that are exported in the shoppers personal luggage. If goods are too large to be carried in hand luggage, it is recommended that you contact Customs in advance.
Visit any Global Blue Refund Office or Kiosk in Italy. Present the validated Tax Free Form and get your refund. For an automatic refund, check the payment details selected in store or saved on your Global Blue App and MCC.
To get your refund at any Global Blue Refund Office in Italy, please provide the following:
Still in doubt about the above steps? Check out our general guide.
Printed Tax Free Forms validated by Customs must be sent to:
Standard and registered mail
Global Blue P.O. Box 363, 810 00 Bratislava,
Global Blue, Prievozska 4D/Block E, 821 09 Bratislava,