EVENT – JUNE 20, PARIS

Enhance Your Post-Purchase Journey for an Unforgettable Brand Experience

Event

Breakfast & Beyond: The Future of Post-Purchase

Customers expect a seamless and exceptional experience even after making a purchase in store or online. But only 17% of them feel that retailers care about their experience after the purchase*.

Join us on Tuesday June 20^th for an exclusive breakfast dedicated to brands and retailers who are eager to explore innovative solutions to enhance their post-purchase experience: a dynamic and informative platform for discovering and networking, featuring a lineup of cutting-edge solutions and thought leaders

Global Blue is excited to present the latest technologies that will help you elevate your customer experience and embrace new business opportunities.

We look forward to seeing you there!

* Beyond the click: Customer Relationships after the sale, Accenture

What to expect?

An interactive breakfast to connect with post-purchase experts, gain insights into industry trends and network with like-minded professionals
The reveal of Global Blue’s ecosystem of RetailTech solutions for key post-purchase challenges
A round table discussion to learn how to create a memorable post-purchase experience for your customers

Agenda

8:00 - 9:00

Welcome speech
Round Table: « How to create a memorable customer experience thanks to post-purchase services? » with special guest Julien Morel, Global Ecommerce and CRM Director RIMOWA

9:00 - 10:00