Japanese shopping secrets you should know

Use the cash tray to pay

In Japan, passing money directly from hand to hand is seen as impolite. Instead, when paying, be sure to place your money on the dish or tray that will be provided on the cash desk.

No shoes in the changing room

It is customary to leave your shoes outside the changing room before you try on clothes in Japanese shops. It keeps the facilities clean for others and is a sign of respect.

Gift-wrapping services are standard

In Japan people never give or receive a gift unless it at least comes in a gift bag. This means gift-wrapping is an extremely common service and will be available in any store, whether it sells small stationery or large sculptures. 

There’s never a time to tip

Even if you have received outstanding service from a sales person, do not tip them as this is seen as an insult rather than a compliment in Japan. If you want to show your gratitude to someone for his or her hard work, instead learn the phrase ‘arigato gozaimasu’, which is a polite way of saying thank you.

Go up a size, and then another

The Japanese are petite, so regular clothing sizes can often be too short or small for customers from other countries. Be sure to ask for longer-length pieces if possible and always buy clothes that are a few sizes up from your normal size.

New Year is best for bargains

During the New Year period, department stores sell fukubukuro (lucky bags). They contain a mystery selection of items at a reduced price and people often queue for hours in advance to get them.

Don’t worry about the tax

In Japan you can shop tax free wherever you see the Global Blue sign, meaning more savings for you. Use our refund calculator to find out how much you could potentially save.