Spotlight on VIP services: new collaboration with UnionPay

Global Blue grants priority access to its VIP lounges and airport VIP lanes to UnionPay Platinum and Diamond cardholders.

Real VIP experience

In the bid to enhance Globe Shoppers’ tax refund experience, Global Blue and UnionPay International are partnering again to offer high-value customers a superior refund experience.

In this new partnership, UnionPay Diamond and Platinum cardholders will access Global Blue’s VIP lounges in Milan and Rome upon the presentation of their credit card and Tax Free Form. In a luxurious environment, these Globe Shoppers will receive a superior refund experience and enjoy the services of a dedicated shopping consultancy team to advise them on the best local shopping spots. For partner merchants, these VIP lounges represent a perfect opportunity to differentiate themselves in a crowded marketplace and an invaluable touchpoint to measure the impact of their promotional campaigns displayed inside the lounges.

In addition, Globe Shoppers will get access to a VIP lane at Malpensa and Fiumicino airports with the assistance of a Global Blue host.

This service is the latest newcomer of a successful partnership between Global Blue and UnionPay International to offer Globe Shoppers greater flexibility around when and how they receive their tax refund. Global Blue will extend this service to its entire European network of VIP lounges throughout 2018.