In-store fast refunds now available for Alipay account holders

Alipay customers can now claim their VAT in-store, directly onto their Alipay account.

Global Blue has launched a Fast Refund service with Alipay, one of the world’s largest online and offline payment platforms.

This new service offers Alipay customers greater flexibility around when and how they are paid VAT refunds, by giving them the option to receive their refund digitally, directly onto their Alipay account when shopping. For Globe Shoppers, this innovation increases their spending power and represents a major time-saving opportunity as it reduces their queuing time at airport Customs.

The launch of this new in-store service follows the introduction of instant refund to Alipay accounts at airport refund counters in February 2017 and now available in 14 airports worldwide.

The service is currently in a two-month pilot phase with key merchant partners across Europe, with plans to roll the technology out to all Global Blue affiliated stores throughout 2018. The list of pilot stores includes Steffl (Vienna), La Rinascente (Rome & Milan), KaDeWe (Berlin) and ECCO (Prague).

For more information, please see the press release.