Digital validation of VAT refunds now possible in Madrid

Global Blue today announces the pilot of a new Digital VAT Validation System (DIVA) for Tax Free Shopping at Madrid Airport.

Launched in collaboration with the Spanish Tax Authority (AEAT) and piloted with leading Spanish luxury brand Loewe, the new system enables travellers to validate their Tax Free transactions using a self-serve kiosk at Madrid Airport Terminal.

Previously, travellers’ Tax Free forms had to be physically checked and stamped by Customs but the new self-validation system will make the process easier and faster, reducing queuing times and enabling travellers to have their forms validated in just over a minute.

Global Blue is the first operator to participate in this project in Spain. The system is one of the key elements of the Shopping Tourism Plan, launched in late 2014 by the Spanish Ministry of Industry, Energy and Tourism, the Ministry of Public Works, the Ministry of Economy and Competitiveness, the Ministry of Finance and Public Administration, and the Ministry of Cooperation and Foreign Affairs.

For more information, please see the press release