After becoming the first TFS provider to launch in selected European airports real-time refunds to Alipay and WeChat accounts, this service has now been extended globally.
As a reminder, Alipay, is one of the world’s largest online and offline payment platforms. With over 520 million active users in China, the digital platform is one of Chinese customers’ preferred and most used payment options. WeChat, is the most important instant messaging platform for Chinese travellers, with its popular mobile payment solution, WeChat Pay, recording over 1 billion active users in 2018.
In this context, Global Blue became in 2017 the first major Tax Free Shopping (TFS) provider to introduce real-time refund onto Alipay and WeChat accounts in selected European airports. This service means Chinese Globe Shoppers are instantly refunded of their VAT onto their Alipay and WeChat digital wallets.
After a successful launch, the solution was recently introduced to over 700 of Global Blue’s refund locations across the world.
Instant refund for a seamless experience
From now on, Global Blue affiliated merchants will be able to provide Chinese customers with more choice and flexibility around how they chose to be refunded.
Chinese Globe Shoppers can check their VAT has been reimbursed in their home currency either onto their Alipay or WeChat digital wallet. This innovation is the gateway to a seamless TFS experience; and has gathered positive feedbacks since its launch.