END OF TAX FREE SHOPPING IN THE UK. Find out more what this means for merchants and partners.

In-store Solutions

Our all-in-one solutions offer more than just issuing


Our technology delivers the most efficient tax free solutions combined with the best added-value services at the till. The result is an easy and seamless experience for your international shoppers and the store staff.

Benefits for your business

  • Benefit immediately from our latest innovations and seamless updates thanks to our centrally managed cloud-based solution

  • Offer shoppers a personalised experience, thanks to our varied refund services

  • Drive more business to your store, with marketing capabilities integrated into your solution

  • Ensure you are PCI compliant

  • Address specific business challenges on demand with our menu of functionalities

  • Issue faster and more safely than ever, thanks to our tools that capture all mandatory data

  • Use our solutions on different platforms (including mobile and PC) for all your stores – offline and online

  • Access around-the-clock help, thanks to the different self-service functionalities included


Which solution is the perfect match for you?



IC2 Web – The ideal solution to get you started. Get the link and start issuing
in a few clicks
IC2 Desktop – A software solution with the option to connect external devices such as passport readers or thermal printers, depending on your store’s configuration



IC2 Mobile – To provide a personalised experience to your customer,
anywhere in the store


IC2 Terminal
– A compact, portable, convenient solution that can be combined
with your payment solution



IC2 Integra – Designed for stores with high traffic, this is fully integrated
with your POS system for a seamless process


IC2 Kiosk
– An assisted self-service that is ideal for department stores
and stores with high traffic


We constantly innovate to improve the process 

  • Capture for IC2 – Issuing made faster and easier thanks to an application allowing the capture of traveller data on a tablet or mobile phone. Captured by scanning the passport, the data is sent automatically to the issuing solution
  • SmartSearch - Faster issuing for shoppers who have already used our service
  • IC2 Portal – An interface included in our in-store solutions that enables store staff to find the answer to customer questions in two clicks
  • E-commerce - Our solution that allows international shoppers to claim a tax refund for their online purchases*

    (*Delivery or collection in EU country for export. Terms and conditions apply)


Get in touch  

Want to know more about our solutions?
Get in touch and see how we can help your business