Tax Free Shopping in Singapore

Standard GST Rate: 7%
Minimum purchase amount: 100 SGD

Who is eligible for Tax Free Shopping?
As a visitor to Singapore, you are entitled to apply for GST refund if you:

• have not stayed more than 365 days in Singapore in the last 24 months before the date of purchase
• are not a Singapore Citizen or a Permanent Resident of Singapore
• have been not employed in Singapore at any time in the past 6 months before the date of purchase
• are not under the age of 16 at the time of purchase
• are not a member of the crew of the aircraft departing from Singapore
• are a student pass holder who fulfils all the above criteria and purchased the goods during the last 4 months before their student pass expiry date, and intends to depart with the goods within 2 months from the date of purchase, and remain outside Singapore for a minimum period of 12 months.
   

For travellers departing on international cruises from the cruise terminals, it is no longer possible to claim a GST refund on purchases made on or before 30 June 2017, due to change of regulation.

How to Shop Tax Free

Shop
Ask shop staff for a Global Blue eTRS ticket when paying for your tax free purchases. You’ll be asked to show your passport and valid social visit stamp. Show your Global Blue SHOP TAX FREE Card to auto-fill your personal details on to the eTRS ticket.

Approval
At the airport, before check-in, go to the eTRS kiosk with your goods, receipts, passport and eTRS tickets. Follow the instructions to validate your eTRS ticket and receive your refund to your credit card. Keep your receipts and unused purchases together as you may be required to show your goods and original invoice/receipt at the Customs Inspection Counter. Credit card refunds will be paid to your account within eight working days.

For cash refund (Changi Airport only)
Select cash refund on the eTRS kiosk. Upon approval of your eTRS ticket by Singapore Customs, you will receive a notification slip to claim your GST refunds and you must depart with your goods within 12 hours. Proceed to the GST Cash Refund Counter located in the Departure Transit Lounge after immigration to receive your refund in cash. GST Cash admin fee from SGD100 to SGD199 is payable for cash refunds exceeding SGD7,500 (single or multiple receipts).

Local information
To claim the refund, you must not be a Singapore Citizen or a Permanent Resident of Singapore.

Tax Free goods:
Refunds are paid on goods that are exported in the traveller’s personal luggage.
Exported goods must be sealed and unused.

Contact us
All refund payments for GST refunds in Singapore are processed by Global Tax Free.
Contact Global Tax Free for more information:

• Telephone: +65 6513 3756 (Mon - Fri : 9.00am to 6.00pm) and +65 6546 5074 (after office hours, during weekend and during Public Holidays)
• Email: crc.helpdesk@global-taxfree.com
   

If you have any questions
http://www.globalblue.com/customer-services/contact-us/

For frequently asked questions visit
http://www.globalblue.com/customer-services/faqs/