Selfridges has launched a new Customer Services Lounge in the heart of its London store on Oxford Street, expanding its international customer services and catering to the needs of customers who are shopping tax free.
The impressive new Customer Services Lounge is triple the size of the previous one and offers a range of services, including currency exchange, a VIP area and a Mac Bar where customers are able to go online to further shop from Selfridges.com.
The theatre desk, operated by Time Out, is another new service. Customers can book shows while visiting the store – a perfect end to a day of shopping.
The new lounge, created by London-based design company Waldo Works, uses original architectural features to reference the early 1900s when Selfridges first opened – a golden age of travel and opulence. Designed with a discerning international clientele in mind, the new space will be one of the top locations in London for tax free shopping.
Selfridges, 400 Oxford Street, London W1A 1AB, 0800 123400 (UK), +44 (0)113 369 8040 (international)