Look for stores displaying Global Blue Tax Free Shopping signage in the window.
When paying for your purchases ask the shop staff for a Tax Free Form.
Tax Free Forms are available in two versions, one blue, and one white. Fill in all the required fields in block letters, using the Latin alphabet.
Remember: Incomplete Tax Free Form = No refund
At the airport please allow enough time for the refund process before your flight departs.
Before you check in for your flight, go to the Customs desk and present your completed Tax Free Form, passport and purchases to get a stamp on your form.
If you are resident of Canary Islands, Melilla or Ceuta contact your local Customs Authorities to get a customs stamp on your Tax Free Form.
Make sure the goods are sealed and unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
ADDITIONAL STAMPING : YES
In case you didn’t manage to obtain customs stamp when leaving Spain, visit any EU country and go through the EU Customs again.
You must re – export your unused goods in original package and:
• Obtain customs stamp additionally when exiting EU within 3 months from the month of purchase;
• Send your stamped original Tax Free Form and original receipt from shop to Global Blue Processing Centre.
The stamped Spanish Form is valid 4 years after issuing date.
Global Blue needs to receive and check your stamped Form within this period to ensure smooth processing of your refund.
Remember: No Customs Stamp = No Refund
Go to a Refund office displaying the Global Blue logo.
Present your stamped and completed Tax Free Forms to receive the refund in cash or to credit card.
In a rush? Mail your stamped completed Tax Free Forms to the address of the Processing Centre and receive your refund on your credit card.
Please observe that at some airports a cash handling fee per "Form" will be charged should you require an Immediate Refund in cash.
NB: The refund you receive is the VAT minus Global Blue’s service fee.
Shoppers eligible for Tax Free Shopping
●If you have a permanent residence in a non-EU country.
●If you are older than 16 years.
Standard rate: 21%
Some food, some optical goods: 10%
Medicines and pharmaceutical goods, books, magazines, some food: 4%
Minimum purchase amount
Tax Free goods
Refunds are paid on all goods that are exported in the traveller’s personal luggage.
●Exported goods must be sealed and unused.
Tax Free Form
●The Form is valid 4 years after issuing date.
●The Form must be duly stamped by the official Spanish or any other EU country Customs within 3 months from the month of purchase.
●If you are a resident of the Canary Islands, your Form can be duly stamped by the Canary Islands customs.
●Invoices can be added together on one Tax Free Form if all were issued during the same calendar month by the same shop. Please note that minimum purchase amount per day is 90.16 €.
●The post delivery is free of charge from all the world if you use the Global Blue prepaid envelope provided by the shop. Note that it is sent by regular post.
●If you have not received the prepaid envelope you can use a standard envelope (at your expense)
●In order to prevent a possible loss of the documents, we recommend you to use secured mail service (e.g. registered mail or courier- at your expense)
●Before sending the documents, please make a copy of them or write down Tax Free Form number (DOC ID) of each Form for your reference.
●In order to assure smooth processing of your refund send us just Tax Fee Forms filled in completely and correctly
Address of Processing Centre
●Tax Free Forms are processed in Global Blue Slovakia.
Please send the valid, duly filled in and export verified Tax Free Form to the following address
For standard and registered mail:
810 00 Bratislava
Prievozska 4D/Block E
821 09 Bratislava
In case of any other questions contact us: www.globalblue.com/contact-us/
For frequently asked questions visit: www.globalblue.com/faqs/