Look for stores displaying Global Blue Tax Free Shopping signage in the window.
When paying for your purchases ask the shop staff for a Tax Free Form.
Tax Free Forms are available in two versions, one blue and one white. Fill in all the required fields in block letters, using the Latin alphabet.
Remember: Incomplete Tax Free Form = No refund
At the airport please allow enough time for the refund process before your flight departs.
Before you check in for your flight, go to the Global Blue refund office at Helsinki airport, or to the Customs desk if a Global Blue refund point is not available, and present your completed Tax Free Form, passport, receipts and purchases to get a stamp on your Form. Tax Free Forms can also be validated at Global Blue’s refund offices in Sweden, Norway and Denmark.
If you are leaving the EU for Russia by car: go to a refund point managed by Global Blue or outside opening hours go to Customs to get a stamp on your Form
If you are leaving the EU for Russia by train: show your goods, Tax Free Form, passport and receipts to the Global Blue representative walking through the train.
Make sure the goods are sealed and unused. Don’t pack them away in your check-in luggage as you will need to show them to a Global Blue representative or a Customs Officer.
ADDITIONAL STAMPING : YES
In case you didn’t manage to obtain the obligatory export validation stamp when leaving Finland, visit any EU country and go through the EU Customs again.
You must re – export your unused goods in original package and:
• Obtain customs stamp additionally when exiting EU within 3 months from the month of purchase;
• Send your stamped original Tax Free Form and original receipt from shop to Global Blue Processing Centre.
The stamped Finnish Form is valid 1 year after issuing date.
Global Blue needs to receive and check your stamped Form within this period to ensure smooth processing of your refund.
Remember: No Export Stamp = No Refund
Go to a Refund office displaying the Global Blue logo or
Present your stamped and completed Tax Free Forms to receive the refund in cash or to credit card.
If you have received the stamp at a Global Blue refund office you will receive your refund immediately.
In a rush? Mail your stamped completed Tax Free Forms to the address of the Processing Centre and receive your refund on your credit card.
Please observe that at some airports a cash handling fee per "Form" will be charged should you require an Immediate Refund in cash.
NB: The refund you receive is the VAT minus Global Blue’s service fee.
Shoppers eligible for Tax Free Shopping
●If you have a permanent residence in a non-EU country (except Norway).
●If you make purchases two weeks prior to the expiration of your Finnish residence/ work permit.
Standard rate: 24%
Minimum purchase amount
Tax Free goods
●Exported goods must be sealed and unused.
●Prepaid mobile services since they can only be used in Finland.
Tax Free Form
●The Form is valid 1 year after issuing date.
●The Form must be duly stamped by Refund Points managed by Global Blue in Finland, Sweden, Norway or Denmark or by Finish customs (http://www.tulli.fi/en/) or any other EU customs within 3 months from the month of purchase.
●Receipt/invoice must be attached to the Form.
●For Immediate Refund ( cash/CC) at Refund Offices, the receipt/invoice is only needed for verification and will be returned to customer.
●For Mail back Refunds, i.e. Form sent to our Processing Centre, the receipt/invoice must always be attached to the Form.
●The date on the form and the receipt may differ (timeframe: 2 weeks)
●The post delivery is free of charge from all the world if you use the Global Blue prepaid envelope provided by the shop. Note that it is sent by regular post.
●If you have not received the prepaid envelope you can use a standard envelope (at your expense)
●In order to prevent a possible loss of the documents, we recommend you to use secured mail service (e.g. registered mail or courier- at your expense)
●Before sending the documents, please make a copy of them or write down Tax Free Form number (DOC ID) of each Form for your reference.
●In order to assure smooth processing of your refund send us just Tax Fee Forms filled in completely and correctly
Address of Processing Centre
●Tax Free Forms are processed in Global Blue Slovakia.
Please send the valid, duly filled in and export verified Tax Free Form to the following address
For standard and registered mail:
810 00 Bratislava
Prievozska 4D/Block E
821 09 Bratislava
In case of any other questions contact us: www.globalblue.com/contact-us/
For frequently asked questions visit: www.globalblue.com/faqs/