Early refund services for UnionPay customers available with Global Blue
Starting from 20/12/2016 UnionPay customers can benefit from early refund services (Downtown Cash Refund, Fast Refund or VAT OFF) when shopping in a number of locations abroad.
Global Blue enables UnionPay customers to collect refunds for Tax Free Shopping purchases before exporting goods from the country of purchase.
Avoid queues at airport by getting your refund at selected retailer stores, or Downtown Refund Offices, saving you valuable time and improving your Tax Free Shopping experience.
Learn more about early refund services, their availability per country, rules and regulations here.
Global Blue Tax Free Shopping brings you savings on the purchases you make at over 270,000 stores across the world’s best shopping districts.
So why not join the 23 million travellers who shop tax free with Global Blue every year? Simply look for the blue star or ask for Global Blue, and follow our easy process.
Look for stores displaying Global Blue Tax Free Shopping signage in the window.
When paying for your purchases ask the shop staff for a Tax Free Form.
Tax Free Forms are available in two versions, one blue, one white.
Fill in all the required fields in block letters, using the Latin alphabet.
If you are a SHOP TAX FREE Card holder present your SHOP TAX FREE Card to the shop assistant.
Your personal details will be automatically filled out on the Tax Free Form.
Read more about the SHOP TAX FREE Card programme.
Remember: Incomplete Tax Free Form = No refund
At the airport please allow enough time for the refund process before your flight departs.
Before you check in for your flight, go to the Customs desk and present your completed Tax Free Form, passport, receipts and purchases to get a stamp* on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
*For purchases made in Norway the export validation is to be obtained from the agents at Global Blue Offices.
Remember: No Customs Stamp = No Refund
Go to the Refund counter displaying a Global Blue logo.
Present your stamped, completed Tax Free Forms to receive the refund in cash or to credit card.
In a rush? Mail your stamped, completed Tax Free Forms using the Global Blue envelope and receive your refund on your credit card. Adding your e-mail address on the Tax Free Form enables quicker and more effective communication between You and Global Blue Customer Services.
Please be informed that a handling fee will be charged per Tax Free Form for cash refunds at some Refund Offices.
NB: The refund you receive is the VAT minus Global Blue’s service fee.
●Prior to your Tax Free Shopping check the local Rules and Regulation of Tax Free Shopping, on the right hand side of this page, under the name of country you plan to purchase in
●The post delivery is free of charge from all the world if you use the Global Blue prepaid envelope provided by the shop. Note that it is sent by regular post.
●If you have not received the prepaid envelope you can use a standard envelope (at your expense )
●In order to prevent a possible loss of the documents, we recommend you to use secured mail service (e.g. registered mail or courier- at your expense)
●Before sending the documents, please make a copy of them or write down Tax Free Form number (DOC ID) of each Form for your reference.
●In order to assure smooth processing of your refund send us just Tax Fee Forms filled in completely and correctly
Address of Processing Centre
●Tax Free Forms are processed in Global Blue Slovakia.*
Please send the valid, duly filled in and export verified Tax Free Form to the following address
For standard and registered mail:
810 00 Bratislava
Prievozska 4D/Block E
821 09 Bratislava
In case of any other questions contact us: www.globalblue.com/contact-us/
For frequently asked questions visit: www.globalblue.com/faqs/
* For exceptions (e.g. Korea, Argentina, Turkey), please check the Useful info under the country of your purchase.