Cookies

How Global Blue uses cookies

Wednesday, 5 January, 2011

Global Blue's websites, www.global-blue.com, www.globalblue.cn and www.global-blue.ru (the “Website”), use cookies. Cookies are small text files which are stored on your computer or mobile device and which can be used to track your activities on the Website.

Global Blue’s cookies have three different functions.  

1. Essential cookies, i.e. cookies necessary or essential for the use of the Website. These cookies for example allow us to identify subscribers or members and assure access to personal pages.

2. Performance cookies, i.e. cookies, such as Google Analytics, allowing Global Blue to monitor how visitors use the Website and Website performance. This information Global Blue uses as a tool to improve the functions of the Website, to correct any issues arising and to develop its business and customer facing information.

3. Functionality cookies, i.e. cookies that allow the Website to remember the choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

Global Blue does not use any behaviourally targeted advertising cookies.

There are two types of cookies: (i) permanent cookies, which are stored on your computer for a fixed period of time and (ii) session cookies, which are only stored during the time you are accessing the Website. The session cookies disappear when you close the web browser.

Permanent cookies are used to store your personal settings as well as the choices you make on the Website. Global Blue uses permanent cookies to facilitate your website navigation, based on your previous visits to the Website.

Session cookies are used to store data in personal accounts, so that information entered will be saved until the next time you log in. Global Blue uses session cookies to enable your log in services and to store information in connection with such visitor accounts.

If you do not want your personal settings to be saved by cookies, you can automatically block them, by using the safety settings menu in your web browser. You can also choose a setting option where you receive a question each time a website requests to store a cookie. Through your web browser you can erase cookies that have previously been stored on your computer. For more information, go to your web browser’s help or “how to” information site.

However, if you choose to block cookies, this may impair some of the functions on the website and Global Blue cannot ensure that you will have access to all services offered on the Website.

If you have any questions in relation to Global Blue’s use of cookies, please contact Global Blue Tourist Service Centre, PO Box 363, SK-81000 Bratislava, Slovakia, Phone +421 232 111 111, e-mail privacy@global-blue.com.

This document was last updated on 22 November 2012.