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Public Authorities


Global Blue has a dedicated Public Affairs team with a vast experience in working together with Authorities around the world, providing advice on how to set a brand new Tax Free Shopping scheme or on improving existing ones.

As the global market leader in Tax Free Shopping, working closely with governments and Authorities has been an important part of our business for the last 35 years.

Global Blue’s dedicated team of Public Affairs professionals work hand-in-hand with Customs, Tax and Tourism Authorities around the globe to develop the concept of Tax Free Shopping and support Authorities on the implementation of state of the art refund systems that encourage foreign travelers to shop more within a highly secure and efficient frame.

Over the last years, the Public Affairs team has been focusing on the implementation of end to end digital Tax Free Shopping schemes. During these years, we have provided advice, technology and infrastructure to Governments in more than 15 countries.

Global Blue’s Public Affairs team also works closely with Governments to introduce Tax Free Shopping in countries were the scheme is not currently available. The team has supported and advised tenth of Governments across the Globe in their efforts to implement a tourist refund scheme.

Global Blue support to Authorities can range from providing advice up to delivering turnkey solutions, including the full management and operation of the Tax Free Shopping scheme.

For more information, please contact Jorge Casal, Senior Vice-President New Markets and Public Affairs at jcasal@globalblue.com


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