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Global Blue launches its latest in-store solutions IC2


22 June 2017

IC2 is Global Blue’s new generation of in-store Tax Free solutions developed to fit retailers’ installations whether using computers, tablets or POS terminals.

For sales staff, the standalone solutions IC2 Web and IC2 Desktop now feature a new responsive user interface, access to transaction history, a self-service account management and an in-app guide.

IC2 Mobile application includes the same functionality as IC2 Desktop, as well as the possibility to capture Globe Shoppers’ passport and credit card details using the tablet’s camera. The application is available from the App Store, Google Play or Windows Store.

IC2 also includes upgraded POS integrated solutions. IC2 INTEGRA is deployed directly to merchants’ Windows based POS systems, while IC2 SOURCE offers the same functionality but with no additional software residing on the POS.

IC2 FUSION is a PCI compliant solution linking the payment and the Tax Free transaction via a single credit card swipe. With IC2 FUSION, retailers can also  offer 3 refund options: Fast Refund, Early Refund or Immediate Refund. The solution can also be coupled with our Dynamic Conversion Currency service (DCC), so tourists can pay in their home currency.

Mobile Customer Care (MCC) is also available on IC2 second generation so Globe Shoppers will carry on enjoying the best Tax Free Shopping service even when they have left the store.

For merchants, IC2 second generation is merchants’ best ally to save time at the till and resources. For Globe Shoppers, IC2 second generation is the ideal companion for a smoother and quicker Tax Free Shopping journey.

For more information, please see the press release


ENTER GLOBAL BLUE UNIVERSE