Nihombashi Mitsukoshi offers a range of international traveller services including free Wi-Fi, currency exchange, and tax-free shopping services, and multilingual staff aiming to go above and beyond expectations so that you feel like a guest rather than a customer in store. Whether you need interpretation in English or Chinese, to arrange a delivery to selected luxury hotels, or just want to know more about the things that catch your eye, the international customer service counter should be your first port of call.
The friendly staff will be delighted to share personal recommendations by helping each and every customer experience with a wealth of knowledge on the events and cultural experiences going on at Nihombashi Mitsukoshi every week.
Beyond the counter, staff can assist you elsewhere in the Nihombashi Mitsukoshi main store as required, and also in the Nihombashi area itself. Staff will be more than happy to recommend nearby tourist attractions, and even unaffiliated shops and services to make Nihombashi your home away from home. Omotenashi is the unique Japanese approach to hospitality and service; once you’ve had your first taste of an authentic Japanese omotenashi shopping experience, you’ll be eager to return on your next trip to Japan.
Location: Nihombashi Mitsukoshi Annex 2F, Foreign Customer Service Counter
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