Media Markt is one of the European market leader in consumer electronics retailing. With permanently low prices, an extensive network of consumer electronics stores and an assortment of the latest brand products, Media Markt has successfully moved ahead of its competitors to become the market leader. The Media Markt brand is synonymous with a comprehensive selection of consumer electronics, telecommunications equipment, photography equipment, entertainment, computers, software and household appliances. A wide range of services and competent, individual customer advice characterise Media Markt’s service.
An important element of the company’s management structure is the independence of the managing directors and employees at the stores. Lean hierarchies and a high level of responsibility are cultivated intentionally. Media Markt customers benefit from this policy. Employees’ strong motivation results in a particularly high level of service and customer advice in the individual stores. The stores’ autonomy in putting together their selection of goods, setting prices and advertising guarantees a service offer that is tailored to the specific needs of the local customer base.